Olive & Pique Emma Straw Rancher Hat - Toffee

• Paper straw
• Large pinched
• 10cm brim rancher hat
• Adjustable inner drawstring for sizing
• Available in 6 colors
• Product colors can vary slightly from pictures

Please Click Here For Sizing Guide

*This is a general size guide for our items. Each brand and manufacturer can vary in sizing. We will do our best to include the designers sizing in the product listing when available.*

We are happy to ship worldwide via USPS & UPS!

We offer free economy shipping on orders of $50 or more.

Orders under $50 ship economy for flat rate of $8 

UPS Express (1-3 business days) shipping available for U.S. orders for a flat rate of $25.

All International orders will be shipped via USPS First Class International Shipping. *Shipping price will vary depending on location and weight of order.*

You will see all the options that are available for your country at checkout.

Shipping Options:

Pricing may vary based on package destination & sizing.

We Do Not Ship Overnight.

Shipping & Processing: Please allow 1-3 business days for processing (BUSINESS DAYS DO NOT INCLUDE WEEKENDS OR HOLIDAYS). THESE TIMES MAY BE EXTENDED DURING HOLIDAYS, LAUNCHES, LIMITED EDITION RELEASES, PREORDERS, CUSTOM ITEMS AND PROMOTIONS. Following processing, your order will ship using the delivery option chosen at checkout. You will be notified via email with tracking. Please note that if you have ordered a preorder item, the item will ship on or prior to, the date specified at checkout. 

ONCE SHIPPED, DELIVERY TIME WITHIN THE UNITED STATES IS USUALLY 1-7 DAYS, DEPENDING ON THE DELIVERY OPTION CHOSEN AT CHECKOUT, AND 7-20 BUSINESS DAYS INTERNATIONALLY. WE ARE NOT RESPONSIBLE FOR ANY SHIPPING ISSUES and/or DELIVERY DELAYS THAT MAY RESULT FROM MAIL COURIER, NATURAL OCCURRENCES, OR OTHER CIRCUMSTANCES BEYOND OUR CONTROL.

It is HIGHLY RECOMMENDED that you purchase our low cost Route Shipping Protection Insurance. Route ensures protection of customers shipment in case of lost, stolen, or damaged. In order to apply for Route's Shipping Insurance, you are given the option to add the insurance during check out. If you apply for Route's Shipping Insurance, you will receive an email with instructions of how to file a claim if necessary. You can also proceed to file a claim here.

 

Return and Exchange policy FAQ

Frequently asked questions about returns, refunds, and exchanges.

How do I return?

• Visit our returns center
• Enter your order number and email address to start.
• Select the item(s) you want to return and follow ALL the instructions provided. 
• Please allow up to 3 business days for your request to be reviewed.
• Once your request is reviewed you will receive a detailed email whether your request was either rejected or approved. If approved you will be provided detailed instructions on how to expect after we receive your return.

What items are returnable? 

• Within 14 days of the date of delivery
• In unused and resellable condition
• In the original packaging with ALL the tags intact

What items are non-refundable? 

 The following items cannot be returned:

• Gift cards
• Discounted items (Sale, Clearance, Half Off and/or where stated on website)
• Swimwear
• Lingerie/Intimate Apparel
• Facial Masks
• ALL Jewelry & Accessories (Earrings, Necklaces, Bracelets, Scarves, Hats, Handbags, Belts, Sunglasses, etc.)
• Add On/Personal Care items (ex. candles, glassware, greeting cards, makeup, lotions, perfumes)
• Items damaged not related to our error once package is shipped.
• Items returned past the due date.
• Items stated "Final Sale" in product description.
• Digital/Downloadable Products.
• Boutique Boxes/Goodie Bags/Gift Baskets

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

Can the items be exchanged?

Unfortunately due to the exclusivity of our pieces we are unable to process exchanges.

What are the refund options?

The following refund options are supported:

• Refund to the original payment method
• Refund to store credit (if applicable at company discretion)

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request.

 Please Keep In Mind We Do Not Cover The Cost Of Return Shipments.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your returned item. If approved, the refund request will be processed within 5 - 7 business days after approval.

My question is not addressed...

If you have any queries regarding return or refund, reach out to us by clicking our contact page or sending a direct email to info@blkpythonboutique.com